Privacy Policy ogxmods.com

At ogxmods.com, we care deeply about your privacy. Therefore, we only process data necessary for (improving) our services and handle the information we collect about you and your use of our services with care. We never share your data with third parties for commercial purposes.

This privacy policy applies to the use of the website and the services offered through ogxmods.com. The effective date of this policy is March 10, 2025. With the publication of a new version, all previous versions become invalid. This privacy policy explains which data we collect about you, how we use it, with whom and under what conditions it may be shared with third parties. It also describes how we store and protect your data and the rights you have regarding the personal data you provide to us.

If you have questions about our privacy policy, you can contact our privacy officer. Their contact details can be found at the end of this policy.

Data Processing

Below you can read how we process your data, where we store it, which security techniques we use, and who has access to it.

Webshop Software

WooCommerce
Our webshop is built using WooCommerce software. Personal data you provide to us for our services is shared with WooCommerce. WooCommerce accesses your data to provide us (technical) support but will never use your data for other purposes. WooCommerce is obligated by our agreement to implement appropriate security measures. WooCommerce uses cookies to collect technical information about your use of their software, but no personal data is collected or stored.

Web Hosting

Strato
We use hosting and email services from Strato. Strato processes personal data on our behalf and does not use your data for its own purposes. They may collect metadata about service usage, but this is not personal data. Strato has implemented appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data and is contractually bound to confidentiality.

Payment Processors

Mollie
For handling payments in our webshop, we use Mollie’s platform. Mollie processes your name, address, city, and payment data such as bank account or credit card numbers. Mollie has taken appropriate security measures to protect your data. Mollie may use your data to improve its services and share anonymized data with third parties. The same data protection guarantees apply to any third parties Mollie uses. Mollie retains your data only as long as legally required.

Reviews

Locally on Our Website
We collect reviews via our website. When you leave a review, you are required to provide your name and email address. We link the review to your order. Sometimes, we may contact you for clarification about your review. If we invite you to leave a review, your data is only used for this purpose. We have taken appropriate security measures to protect your personal data.

Third Parties for Service Delivery

We reserve the right to involve third parties to deliver our services, including Sendcloud, PostNL, DHL eCommerce, DHL Express, and FedEx. These parties have permission to process data as necessary.

All the above data protection guarantees also apply to third parties engaged by Sendcloud, PostNL, DHL, and FedEx.

Shipping and Logistics

When you place an order with us, we must deliver your package. We use the services of PostNL, DHL, and FedEx for deliveries. It is necessary to share your name, address, and city with these parties. They use your data only to fulfill the delivery agreement. If they subcontract, they will share your data with those subcontractors.

Invoicing and Bookkeeping

MoneyBird
For bookkeeping and administration, we use MoneyBird. We share your name, address, city, and order details with MoneyBird to administer invoices. Your data is securely transmitted and stored. MoneyBird has implemented necessary security measures and is bound to confidentiality. They do not use your personal data for other purposes.

External Sales Channels

Purpose of Data Processing

We use your data solely for the provision of our services. The processing always directly relates to the order you have given us. We do not use your data for (targeted) marketing. If we want to contact you later without your request, we will ask your explicit consent first. Your data is not shared with third parties except where necessary for bookkeeping or legal obligations. All third parties are bound by confidentiality agreements or legal obligations.

Automatically Collected Data

Data automatically collected by our website is used to improve our services. This data (such as IP address, browser, and operating system) is not personal data.

Cooperation with Legal Authorities

If required by law, ogxmods.com may share your data for fiscal or criminal investigations. We will oppose such sharing as much as legally possible.

Retention Periods

We keep your data as long as you are our client. This means we keep your profile until you notify us that you no longer wish to use our services. This will also be treated as a request for deletion. We keep your data no longer than two years after the last contact or transaction unless there is a legal basis to retain it longer. We must retain invoices and related data for the legally prescribed period. After that, employees no longer have access to your profile or related documents.

Your Rights

Under Dutch and European laws, you have rights regarding your personal data. Below is a summary of your rights and how to exercise them. Requests are answered within 30 days.

  • Access: You can request a copy of your personal data and details of who processes it.

  • Correction: You can ask to have your data corrected.

  • Restriction: You can ask to limit the processing of your data.

  • Data Portability: You can request your data to be transferred to another party (note: this may affect service continuation).

  • Objection: You can object to data processing. Processing will stop while the objection is reviewed.

  • Automated decision-making: We do not use automated individual decision-making or profiling.

If you believe your rights are violated, you can file a complaint with the Dutch Data Protection Authority.

Cookies

Google Analytics
Our website uses cookies from Google as part of the Analytics service. We use this service to track and report website usage. Google may be required by law to provide access to these data. We collect information about your browsing and share it with Google, which may combine it with other data sets and use it for targeted advertising (AdWords) and other Google services.

Third-Party Cookies

If third-party software on our site uses cookies, this is disclosed in this privacy statement.

Changes to This Privacy Policy

We reserve the right to change this privacy policy at any time. The most recent version will always be available on this page. If changes affect the processing of previously collected data, we will inform you by email.

Contact Details

ogxmods.com
Ridderhof 12
3931 XZ Woudenberg
Netherlands
Phone: +31 68 702 0086
Email: info@ogxmods.com

Privacy Officer:
Jordy Heij