Shipping and Delivery
International Shipping (FedEx and DHL Express):
We offer international shipping via FedEx and DHL Express for orders outside the Netherlands, Belgium, and Europe.
Shipping times may vary depending on the destination. Both FedEx and DHL Express provide fast and reliable delivery with tracking.
Shipping costs are calculated based on the weight of your order and the destination. You can view the exact costs at checkout.
Note: Both FedEx and DHL Express offer limited standard coverage for loss or damage. You can choose additional insurance for full coverage during transit. Please contact us at info@ogxmods.com to request extra insurance.
Liability: We are not liable for loss, damage, or delays during transport by the carrier unless otherwise agreed.
Within the Netherlands and Belgium (DHL and PostNL):
For shipments within the Netherlands and Belgium, we use DHL and PostNL. Both carriers offer reliable delivery and good customer service.
Delivery time within the Netherlands is usually 1-2 business days, and for Belgium, typically 2-3 business days.
Shipping costs for the Netherlands and Belgium are calculated based on the weight of your order and are displayed at checkout.
Note: Both DHL and PostNL offer limited standard coverage for loss or damage during transit. For higher coverage, you can choose additional insurance. Please contact us at info@ogxmods.com to request extra insurance.
Liability: We are not liable for loss, damage, or delays during transport by the carrier unless otherwise agreed.
Packaging and Insurance:
We ensure your order is properly packaged to prevent damage during transport.
Standard insurance coverage for loss or damage is limited. If you want full coverage, you can add extra insurance by sending an email to info@ogxmods.com.
Returns:
For returns, the customer is responsible for return shipping costs and the risk of loss or damage during return transit. We recommend using a track & trace service when returning your order to prevent loss or damage during the return process.
Delivery and Track & Trace:
Once your order has shipped, you will receive a tracking number allowing you to follow your shipment’s progress on the carrier’s website.